• Online Payment System Maintenance

    Due to planned system maintenance, the customer payment system we offer through this website will be unavailable from 4:30 p.m. on Friday, July 31 through 2:00 a.m. on Saturday, August 1. The toll free phone payment line will also be unavailable during this time. We apologize for any inconvenience this may cause and thank you for your patience and understanding!


Meter Reading and Billing:

Meters will be read by Erwin Utilities’ personnel on approximate thirty (30) day cycles, and bills are rendered within five (5) days following the reading.  Bills are due and payable upon receipt.  Failure to receive a bill does not excuse customer from payment.  Each route has a specific due date.  Please check with one of our office staff members for due date.

Pay Your Bill

Payment Options

Service Charges

Electronic Bill (Paperless Billing)

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