Payment Options

Bank Draft or EFT

Bank draft or Electronic Funds Transfer (EFT) of monthly bill payment from a customer’s checking or savings account may be made upon request in person at the office, by phone, or by mail. Customer’s signature and a voided check are required.

Click Here to download the bank draft form. Be sure to print out the form and mail it to our office along with a voided check.  In order to terminate an existing bank draft agreement, the account holder must complete this form and bring it to our office.  Note:  a voided check is not required to terminate a bank draft agreement.

Pay Online

We accept payment online and by phone.  Fees for this service range from $2.35 – $4.50 per transaction.  Small commercial and small industrial customers may pay online, however, the maximum limit for online bill payment is $2,000.00.

Click here to pay bill online.

Pay By Phone

We accept payment by phone.  Fees for this service range from $2.35 – $4.50 per transaction.  Small commercial and small industrial customers may pay online, however, the maximum limit for online bill payment is $2,000.00.

To pay bill by phone, call 1-866-585-5274

Pay By Mail

You may mail your payment to us in the envelope provided with your bill to P.O. Box 817 Erwin, TN 37650

Pay In-Person

Payments can be made at Erwin Utilities’ office at 244 Love Street. A payment drop box located beside the drive-thru window with envelopes for checks or money orders only is provided for your convenience.

Pay at Other Locations

Payments can be made at these locations…

Bank of Tennessee
1220 N. Main Street
Erwin, TN 37650
-or-
Mountain Commerce Bank
400 N. Main Street             4200 Unicoi Drive
Erwin, TN 37650                Unicoi, TN 37692

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