Bacteriological testing of privately owned well and spring water sources has been suspended until further notice.

Water testing can be performed by Waypoint Analytical at 2109 W. Market St.,  Suite 155, in Johnson City. Contact 901-271-5280 for more information.

Request for Proposal

Erwin Utilities Authority is requesting proposals from qualified consulting firms to assist the utility with restoration project management and FEMA/federal cost recovery services. Please click here for complete Request for Proposal (RFP) information.

Submission Deadline: 12:00 p.m. on Friday, October 25, 2024 

Request for Qualifications

Erwin Utilities Authority is requesting proposals from qualified engineering firms to assist defining recovery activities and coordinate with State and Federal partners to prioritizerecovery projects and maximize federal funding.

Submission Deadline: 12:00 a.m. on Wednesday, October 16, 2024 

Request for Qualifications

Erwin Utilities Authority is requesting quotes from qualified suppliers for the materials needed to install an emergency temporary sewer bypass due to the extensive damage the wastewater infrastructure experienced from the flooding caused by Hurricane Helene.

Submission Deadline: 4:00 p.m. on Wednesday, October 16, 2024 

UTILITY SERVICES

Powering your life with essential services

For more than 75 years, Erwin Utilities has delivered safe, reliable, and efficient services to our community. It’s an honor we don’t take lightly.

WEB PORTAL AND MOBILE APP

Account access
anywhere, anytime with EUConnect

Make Payments

  • Safely and securely store payment information
  • Schedule one-time or recurring payments
  • Make payments with your credit or debit card with no additional fees

Monitor Service Usage

  • Monitor electric and water usage
  • Compare daily, monthly and yearly usage 
  • View usage compared to average temparatures 
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Customize Notifications

  • Set bill payment reminder notifications
  • Subscribe to receive outage updates 
  • Stay connected with Erwin Utilities news and updates

FIBER INTERNET AND PHONE

Stay Connected with Erwin Fiber Services

  • Hassle-free, reliable service 
  • No contracts or hidden fees
  • Equal upload and download speeds, up to 1 Gig
  • Friendly, local customer service 

Pricing and Service Plans

Our fiber services are fast, simple, and local.

What You Can Expect From Erwin Fiber

Ultra-Fast Internet

Erwin Fiber is not your traditional internet service. Our 100% fiber infrastructure transmits data at the “speed of light” to bring internet speeds up to 1 gigabit right to your home or business.

Reliable Service

Fiber provides “future-proof” technology for any internet speed, which means that Erwin Fiber can meet all of your family’s needs for streaming, gaming, work, school and more.

No Contracts

We believe in delivering simple service packages with straight-forward pricing. You won’t have to worry about signing a contract or surprise fees when you choose Erwin Fiber.

Local Customer Service

Erwin Fiber is brought to you by the employees of Erwin Utilities, the local utility provider that this community has trusted for over 75 years. So when you need help or have a question, we’re happy and ready to help.