Important Announcements
New Construction Application
Getting started on your new home has never been easier! Click the button below to get started on our New Construction Application.
Lead Service Line Inventory
Erwin Utilities has completed our initial Lead Service Line Inventory (LSLI) as required by the EPA and TDEC. We are in the process of updating our initial LSLI to a baselined inventory by November 2027. If you would like more information, please click the button below.
Sewer Rehab Project
Erwin Utilities’ contractors and crews are currently working on sewer rehabilitation projects.
Request for Qualifications
Water System Modeling
Deadline: Monday, March 9, 2026 at 12:00 p.m. Eastern
Request for Qualifications
Water System Analysis/Source Study
Deadline: Monday, March 9, 2026 at 12:00 p.m. Eastern
Request for Qualifications
Comprehensive Cost of Services & Rate Study
Deadline: Monday, March 9, 2026 at 12:00 p.m. Eastern
UTILITY SERVICES
Powering your life with essential services
For more than 75 years, Erwin Utilities has delivered safe, reliable, and efficient services to our community. It’s an honor we don’t take lightly.
WEB PORTAL AND MOBILE APP
Account access
anywhere, anytime with EUConnect
Make Payments
- Safely and securely store payment information
- Schedule one-time or recurring payments
- Make payments with your credit or debit card with no additional fees
Monitor Service Usage
- Monitor electric and water usage
- Compare daily, monthly and yearly usage
- View usage compared to average temparatures
Customize Notifications
- Set bill payment reminder notifications
- Subscribe to receive outage updates
- Stay connected with Erwin Utilities news and updates
FIBER INTERNET AND PHONE
Stay Connected with Erwin Fiber Services
- Hassle-free, reliable service
- No contracts or hidden fees
- Equal upload and download speeds, up to 1 Gig
- Friendly, local customer service
Pricing and Service Plans
Our fiber services are fast, simple, and local.
200 MBPS Internet
Residential Pricing- Business pricing is an additional $10/mo.
1 Gigabit Internet
Residential Pricing- Business pricing is an additional $10/mo.
Voice Service
Residential Pricing- *per month. Business pricing is an additional $10/mo. Internet service is required for Voice customers
What You Can Expect From Erwin Fiber
Ultra-Fast Internet
Erwin Fiber is not your traditional internet service. Our 100% fiber infrastructure transmits data at the “speed of light” to bring internet speeds up to 1 gigabit right to your home or business.
Reliable Service
Fiber provides “future-proof” technology for any internet speed, which means that Erwin Fiber can meet all of your family’s needs for streaming, gaming, work, school and more.
No Contracts
We believe in delivering simple service packages with straight-forward pricing. You won’t have to worry about signing a contract or surprise fees when you choose Erwin Fiber.
Local Customer Service
Erwin Fiber is brought to you by the employees of Erwin Utilities, the local utility provider that this community has trusted for over 75 years. So when you need help or have a question, we’re happy and ready to help.
Check out our magazine!
As your local utility company, we strive to keep our customers as connected as possible. Tennessee Connections is one way we are looking to do just that.
Click the link to view our current and previous editions.
