BILLING AND PAYMENT OPTIONS
Manage your account anytime, anywhere.
Paperless billing and auto pay are two convenient features that make managing your Erwin Utilities bill fast and easy.
Best of all, our EUConnect web portal and mobile app is gives you more control than ever. Read on to learn more about our billing and program options.
Getting Started with EUConnect is as Easy as 1-2-3!
Complete the following checklist and be on your way to managing your account like never before!
Make payments, report service interruptions, monitor usage, and register for paperless billing straight from your EUConnect account.

Register Your EUConnect Account
Locate your new account number (instructions below) and get registered!

Download the App
Manage your account on the go from
anywhere at any time!

Activate the Features You Want
This is your opportunity to give features like paperless billing and auto pay a try!
Other Important Billing Information
Meters are read for billing in approximately thirty (30) day cycles, and bills are rendered within five (5) days following the reading.
Bills are due and payable upon receipt. Failure to receive a bill does not excuse customer from payment.
Each route has a specific due date that is determined by the service location and does not change. Please log in to your EUConnect account or contact us for your account due date.
Residential Rate Schedules
Service rates are determined by many factors, including total amount used, total monthly fuel cost for electric rates, and operational costs. Click below to see our most current residential rate schedules for our services.
Fiber Pricing and Service Plans
Our fiber services are fast, simple, and local.
25 MBPS Internet
Residential Pricing- Business pricing is an additional $10/mo.
1 Gigabit Internet
Residential Pricing- Business pricing is an additional $10/mo.
Voice Service
Residential Pricing- *per month. Business pricing is an additional $10/mo. Internet service is required for Voice customers
